Returning to "Normal"

We are grateful for our loyal customers, communities, and our Bassett family.  Our 118 years of experience have taught us we can navigate uncertain times – by being realistic yet optimistic, and hopeful as we see signs of gathering and smiles.  

While we look with hope to the future, the last year’s challenges are still proving tough for our suppliers and transportation partners.  We thank you for your understanding as we continue to have longer than normal lead times.   

As always, the safety of our employees and customers is paramount and we encourage you to visit us in the way that makes you most comfortable, online or in store.  

Delivery + Delays 

We are excited to start moving back to normal, yet the effects of the last year are continuing to challenge our suppliers and transportation partners.  We, like many industries, are experiencing longer than normal lead times and appreciate your patience as we work to improve.   

Delivery estimates can be found on specific product pages and your local store will be happy to communicate about the details of your order.   

Once you’ve found your perfect piece, we look forward to delivering your custom Bassett Furniture order.  Due to the COVID-19 pandemic, we have taken extra safety measures to minimize risk to you and our delivery team. 

In-Store Safety

We can’t wait to see smiles - mask requirements are being followed per state and local regulations for both our customers and team members and your local store may no longer require masks.  While Bassett stores are all open, some may have limited hours when required by state or local orders.  

As requirements are changing frequently, your local store will be happy to answer specific questions about up-to-date in-store procedures. 

FAQs